Publisher Experience

Publisher Experience · Analytics

Understand what happens after purchase.

Track reader engagement, title performance, conversion and app operations in the Publish360 dashboard.

Standard analytics are included, with reporting filtered and exported by date range, title and device.
01

A consistent event model

Reader actions generate timestamped events across reading, listening, purchases and app operations.

  • Events such as session start, chapter activity, audio playback, purchase completion and DRM authorisation attempts.
  • Standard event properties including timestamp, user, session, platform and app version alongside content-specific context.
  • A documented standard analytics model for the dashboard metrics these events power.
02

Track readers and title performance

See who is using the app, which titles are opened and completed, and where engagement is strongest.

  • DAU, MAU, new versus returning users, average session duration and cross-device usage.
  • Title opens, format-specific completion rates and median time spent per title.
  • Ebook chapter engagement, TOC use, bookmarks, highlights and notes; audiobook completion, drop-off and download-versus-streaming ratio.
03

Connect commercial and operational data

Measure the path from purchase to use, and identify experience issues across formats and devices.

  • Purchase-to-first-open and product-page-to-player conversion reporting.
  • Player load time, audio-buffering, DRM-authorisation, error and sync-failure reporting by format and device.
  • CSV export for all standard data sets, complemented by the publisher’s own App Store Connect and Google Play Console data.

Know your readers.
Grow your community.
Own your future.

Own your reader relationships, keep 85-100% of your margins, and stop paying to re-acquire your own fans.